Terms of Service

Last updated: September 29, 2026

These Terms of Service (“Terms”) govern your use of the Rental Tracker mobile app, web portal, and related services (together, the “Service”), operated by Tamation Inc. (“we”, “us”, “our”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy.

1. Your account

• You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account.
• You must provide accurate information and keep your contact details up to date.
• You are responsible for safeguarding your password and for all activity under your account. Notify us immediately at [email protected] if you suspect unauthorized access.
• Each account belongs to a tenant (workspace). The account owner can invite other users; you are responsible for what invited users do within your tenant.

2. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose, or enter data you don't have the right to use;
• Attempt to gain unauthorized access to other tenants' data, the API, or our infrastructure;
• Probe, scan, or test the vulnerability of the Service without our written permission;
• Overload, disrupt, or interfere with the Service (including automated scraping beyond reasonable personal use);
• Resell, sublicense, or offer the Service as a standalone product without our written agreement;
• Upload malware or any code intended to damage or disable the Service or other users' devices.

We may suspend or terminate accounts that violate these rules. Where practical, we'll notify you first and give you a chance to remedy the issue.

3. Your content

Everything you enter — properties, owners, transactions, files, and imports — remains your property. You grant us a limited license to host, process, store, and display that content solely to operate the Service for you (including making it visible to users you invite to your tenant).

You are responsible for the accuracy and legality of the data you enter, including any personal information about property owners or tenants. If you enter personal data about others, you must have a lawful basis to do so, and our Data Processing Agreement describes the respective roles we each play under data protection laws.

4. Plans, billing, and cancellation

• The Service offers a free tier and paid plans. Current prices and limits are shown on the pricing page and in the portal's Billing section.
• Payment is processed by Stripe. We never see or store your card details. By subscribing, you agree to Stripe's Terms of Service.
• Subscriptions renew automatically at the end of each billing period (monthly or annual) until cancelled. You can cancel any time from the Billing section; cancellation takes effect at the end of the current period.
• Lifetime plans, where offered, are a one-time payment and cannot be cancelled or refunded.
• Fees are non-refundable except where required by law or where we've made a billing error — contact us and we'll make it right.
• If payment fails, we may restrict access to paid features until the issue is resolved.
• We may change prices with at least 30 days' notice; if you don't accept a price change, cancel before it takes effect.

5. Service availability and changes

We work to keep the Service available and reliable, but we don't promise uninterrupted access. We may:

• Modify, add, or remove features over time;
• Perform maintenance that causes brief downtime;
• Discontinue the Service or a plan entirely, with reasonable advance notice where practical.

Free-tier limits (such as the number of owners or properties) may change; existing paid plans keep the limits described at purchase until renewed.

6. Account deletion and data

You can request account deletion from within the app or by emailing [email protected]. Deleting an owner account deletes the entire tenant. Accounts enter a 30-day recovery grace period — signing in with your password during that window restores the account. After the grace period, tenant data is permanently purged. Retention details are in our Privacy Policy.

7. Intellectual property

The Service — including its design, code, branding, and documentation — is owned by Tamation Inc. and protected by copyright and other intellectual property laws. These Terms don't grant you any rights in it beyond the limited right to use the Service as described here. Reference data we provide (such as market rate information) is provided for informational purposes only.

8. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT MARKET OR REFERENCE DATA IS ACCURATE OR CURRENT. YOU USE THE SERVICE AT YOUR OWN RISK, AND WE ARE NOT RESPONSIBLE FOR FINANCIAL, LEGAL, OR PROPERTY MANAGEMENT DECISIONS YOU MAKE BASED ON IT.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAMATION INC. AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (US$100).

10. Indemnification

You agree to indemnify and hold harmless Tamation Inc. from claims, damages, and expenses (including reasonable attorneys' fees) arising out of your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right — including your use of data you're not entitled to use.

11. Governing law and disputes

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in California, and you consent to the personal jurisdiction of those courts. Nothing in this section limits any mandatory consumer rights you may have in your place of residence.

12. Changes to these Terms

We may update these Terms from time to time. When we do, we'll revise the “Last updated” date above and, for material changes, notify you by email or inside the app. Continued use of the Service after changes take effect means you accept the updated Terms.

13. Other legal documents

• Privacy Policy — how we collect and handle your data
• Data Processing Agreement — our commitments when we process personal data on your behalf
• Cookie Policy — the cookies the Service uses

14. Contact us

Questions about these Terms? Email [email protected] — we read every message.